Date of Last Revision: November 1, 2016
Third-Party Service Integration
Our Service allows you to integrate and create commands for various online third-party services (\”Third-Party Services\”). In order to take advantage of this feature, you may need to authenticate, register for or log into Third-Party Services through the Service or on the websites of their respective providers. When you enable linking between or log in to Third-Party Services through the Service, we will collect relevant information necessary to enable the Service to access that Third-Party Service and your data and content contained within that Third-Party Service (\”Login Credentials\”). We store your Login Credentials long enough to enable linking to the Third-Party Service.
We may retain certain personally non-identifiable information related to the data or content linked between Third-Party Services (for example, date sent, link configuration, names of the Third-Party Services), for the purpose of improving our Services and as described below in the \”Non-Identifiable Data\” section.
Third-Party Payment Processor
Information We Collect
When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:
Personal Data That You Provide Through the Services: We collect Personal Data from you when you voluntarily provide such information, such as when you contact us with inquiries, respond to one of our surveys, register for access to the DealerHQ Services or use certain DealerHQ Services.
We collect different kinds of information. Some of it is personally identifiable and some is non-identifying or aggregated. Here are the types of information we collect or receive:
Team information: When you create a team on DealerHQ, we collect your email address (as the team owner), your team name, your user name that appears in your DealerHQ team, and password. Optionally, you can provide an email domain to allow people on that domain to sign up for your team without an invitation or individually add email addresses for people you’d like to invite to your team.
Account and profile information: The information we require to create your DealerHQ account (e.g. name, title, phone number, department, email address, password, etc.). Any information you add to your profile is visible to other people on your team as described on your profile management page.
Log data: When you use DealerHQ, our servers automatically record information, including information that your browser sends whenever you visit a website or your mobile app sends when you’re using it. This log data may include your Internet Protocol address, the address of the web page you visited before coming to DealerHQ, your browser type and settings, the date and time of your request, information about your browser configuration and plug-ins, language preferences, and cookie data. Log data is not routinely deleted.
Device information: In addition to log data, we may also collect information about the device you’re using DealerHQ on, including what type of device it is, what operating system you’re using, device settings, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you’re using and its settings.
Geo-location information: GPS information from mobile devices may be collected to further enhance your Services. WiFi and IP addresses received from your browser or device may be used to determine approximate location.
DealerHQ usage information: This is information about which teams, groups, people, features, content, and links you interact with within DealerHQ and what integrations with related services you use.
Aggregated Personal Data: In an ongoing effort to better understand and serve the users of the DealerHQ Services, DealerHQ often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and DealerHQ may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. DealerHQ may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
Our Use of Your Personal Data and Other Information
Our Disclosure of Your Personal Data and Other Information
You can visit the Services without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain DealerHQ Services.
DealerHQ is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Agents, Consultants and Related Third Parties: DealerHQ, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Legal Requirements: DealerHQ may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of DealerHQ, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
Safe Harbor Framework Adherence
In accordance with our commitment to protect personal privacy, DealerHQ complies with the U.S. – E.U. Safe Harbor framework and the U.S. – Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. DealerHQ has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view DealerHQ’s certification, please visit http://www.export.gov/safeharbor/.
Links to Other Web Sites
DealerHQ takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. For example, when you enter sensitive information (such as sign-in credentials) we encrypt the transmission of that information using secure socket layer technology (SSL) and access to your account information requires a password. You must keep your password confidential and we encourage you to use strong passwords at all times. DealerHQ is partnered with Okta. Okta uses world-class, state-of-the art security measures. More details about Okta security are available https://www.okta.com/security/
We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it. However, no electronic or email transmission or digital storage mechanism is ever fully secure or error free. We cannot guarantee that any confidential or Personal Data you share while using DealerHQ is maintained at adequate levels of protection to meet your specific needs or obligations. We assume no responsibility for unauthorized access to your information.
Other Terms; Contacting DealerHQ
Your access to and use of the Services is subject to the Terms of Service at http://dealerhq.com/terms-conditions/
All disputes arising out of or relating to these Terms of Service will be submitted to the exclusive jurisdiction of a court of competent jurisdiction located in Boulder, Colorado, and each party irrevocably consents to such personal jurisdiction and waives all objections to this venue.
You may contact us at [email protected].